The Key to Running a Successful Online Meeting Every Time
Online meetings are an essential part of any business today. Not only do they help keep teams connected, but they also provide opportunities for collaboration and problem-solving. However, running a successful online meeting is no easy task. It takes careful planning, skillful facilitation, and an ability to engage with each attendee to make it successful. With the right strategies, you can ensure that your online meetings are always effective and beneficial for everyone involved.
So what is the key to running a successful online meeting? It all comes down to following an organized approach to preparation, facilitation, and follow-up afterward. In this blog post, I'll discuss the essential elements of successful online meetings and share tips to ensure they succeed every time. By following these guidelines, you can ensure that your virtual meetings are always productive and effective.
Steps to Take Before Your Meeting
1. Choose video
For the closest thing to being in the same room, choose video. Attendees are more likely to stay alert when they’re on camera. Plus, seeing facial expressions and body language enriches the discussion.
I find it difficult to focus when people choose not to be on camera. Of course, there are plausible reasons why they might want privacy at times; however, for important gatherings of more than four people, being unable to discern who is speaking can be distracting.
2. Run a test
Safeguard precious meeting time by checking your technology in advance. Test for video and audio quality. Have microphones and other devices on hand if needed. In the worst-case scenario, make sure your cell has the app. I just had to do this the other day when using Microsoft Teams. My laptop was acting funky, so I had to quickly set up my phone to join the meeting.
3. Record it
Ensure you have the technology to record your meeting for later review or recollection. Recording the meeting can also help those who couldn’t make it stay informed, as well as help those who did attend review key points and decisions. Recording your session is easy with both Zoom and Microsoft Teams, so you can access a transcript later.
4. Set expectations
Avoid surprises by sharing the agenda and logistics before the meeting begins. Everyone should know what’s expected of them, when they should be online, and how discussions will be conducted. This helps ensure that everyone is on the same page and can participate as fully as possible.
5. Set rules for participation
Set expectations for participation, including how much time each person should have to talk about their ideas and make statements. This will help keep conversations from dominating the meeting, leaving other topics unheard or overlooked. It’s also important to ensure everyone’s ideas are respected and presented without interruption.
Remind participants to mute their microphones if they’re not speaking and instruct them on using the chat or Q&A features. Ask them to close other apps and tabs if notifications distract attention from the meeting.
6. Distribute your agenda
Get your attendees to thoroughly read the agenda and accompanying materials before attending. This will help them reflect on their ideas, plan for the meeting in advance, and request assistance from others if necessary. Not only does this ensure meetings stay on track, but it also encourages more comprehensive dialogue among participants. Make it unavoidable so that you can rest assured of more successful gatherings!
7. Rehearse thoroughly (especially if you're running the meeting!)
Practicing what you want to say will increase your confidence and enhance your performance. Record yourself if it helps. Plus, it’s a great way to test the technology and iron out potential issues.
For me, being prepared is integral to a successful conversation. I have my agenda ready and plenty of questions, ensuring the dialogue continues without getting sidetracked by verbose explanations. This way, I can concentrate on connecting with each person more effectively instead.
8. Be flexible
Ideally, each participant will log in from a quiet and private location. However, it makes sense to accommodate employees who may still be adjusting to remote work. That might mean reminding others to remain mute when not speaking. Sometimes you may have people who have issues connecting to or understanding the technology. Give them extra time and ask if they need help. Life happens.

Steps to Take During Your Meeting
1. Greet each other
Log in early so you can spend your first minutes socializing. Small groups can ask each participant for brief updates. Larger groups may want to introduce themselves. Knowing each other’s names and roles will make it easier to interact.
There's nothing more uncomfortable than the quiet, awkward pause that comes with waiting for other people to join. During this time, feel free to have a few conversations in the chat window or discuss the agenda.
2. Assign jobs
Giving each employee a specific task reduces the risk of them zoning out. Rotate responsibility for taking minutes or using an app to collect questions. Ask staff members to prepare brief presentations on subjects related to their responsibilities and expertise.
Usually, one person will be the primary facilitator. It’s their job to keep the conversation on track and ensure everyone gets a chance to speak. Recording meeting minutes and ensuring the meeting is recorded can also be delegated to the facilitator; however, using meeting recording software and allowing another person to take notes is much easier and more efficient.
3. Stick to the agenda
Start and end on time; this will show your respect for everyone’s time. Ensure all topics are covered and that action plans are determined at the end of each discussion point. If conversations become too long, politely move on to the next item. Otherwise, people may forget what was discussed.
Meetings are meant to be collaborative, so it’s important to encourage open dialogue between all members. However, they are also meant to be efficient, so limiting each conversation to a reasonable amount of time is important.
4. Summarize at the end of the meeting
At the end of the meeting, take a few minutes to summarize what was discussed and assign action items. Make sure everyone knows their specific responsibilities and the deadlines for completing them.
A summary not only helps everyone stay on the same page but also gives an opportunity to give credit where credit is due and thank those who went above and beyond. Additionally, summarizing key points from your meeting can clarify future tasks that need to be completed.

Steps to Take After Your Meeting
1. Follow up with an email
Send a follow-up email to all attendees, summarizing the meeting’s main points and thanking participants for attending. Ensure you include detailed instructions for any tasks they need to complete. For those who couldn't attend, you may want to attach a recording of the meeting or a summary that details what was covered.
2. Review recordings and notes
Reviewing recordings and taking notes during meetings can help you identify any unresolved issues and areas for improvement. Write down what worked well, what could be improved, and any issues during the meeting. Take note of any obstacles or confusion during a meeting so you can make necessary changes for your next online meeting. Use your feedback to iterate on your process and continue optimizing future meetings.
Having a regular review process for online meetings helps keep everyone on track and prepares you for future meetings.
Recap
- Start and end the meeting on time!
- Assign jobs to keep people engaged and prevent anyone from zoning out.
- Stick to the agenda and limit conversations to a reasonable amount of time.
- Summarize the discussion at the end of the meeting and assign action items.
- Follow up with an email summarizing the meeting and thank participants for attending.
- Review recordings and notes to identify areas of improvement.
- Schedule a follow-up meeting to review progress and address any challenges.
Conclusion
Don’t take a chance on your upcoming meeting by leaving it to improvisation. Instead, follow these steps for success and productivity in online meetings. Remember, with proper preparation, facilitation, and follow-up, your online meetings can be remarkably successful and beneficial for all attendees. With the right resources and sufficient preparation, you can create a productive, efficient meeting environment where all team members can thrive. A bit of practice combined with patience will surely be beneficial as well. Good luck!

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