Refund Policy

Published: November 6, 2024 | Last updated: December 1, 2024

Courses, Workshops (including Live), Templates, and Other Digital Products

Hey there! 🌟

I’m thrilled you’re considering diving into my courses, workshops, templates, and other digital products.

Each of these offerings is crafted with passion, designed to spark creativity, and packed with value to help you on your journey. I genuinely believe in the transformative power of knowledge, and my goal is to share that with you!

However, I want to address something important regarding my refund policy. Unfortunately, due to some bad actors in the past, I've had to rethink the way I handle refunds. As a result, I cannot offer refunds for my digital products. I completely understand that this may be disappointing for some, but please know this decision comes from a place of protection for both you and me.

The reality is that digital products can be downloaded and used immediately, and I want to ensure a fair experience for all my valued customers. If you have any questions or concerns, please don’t hesitate to reach out —I'm ready to answer all the questions you need before making your decision! 🤗

I wholeheartedly encourage you to take a leap of faith! You’re investing in yourself and your growth. 🎉 Plus, I offer freebies and sample lessons so you can get a feel for my teaching style and the content I provide. The information and tools you’ll gain from my courses are designed to empower you, helping you to capture life’s opportunities and navigate those curveballs like a pro.

If you’re still unsure, I invite you to check out the glowing testimonials from those who have taken the plunge. You’re not just purchasing a product; you’re gaining valuable insights that can lead to your success.

The journey ahead is exciting, and I can't wait to see you flourish! 🌈

If you have any burning questions or need a little guidance, just shoot me an email at support@elizabethalarcon.com. 📧✨ 

I promise to get back to you within 24 hours—think of it as my magic response window! 🪄 

Just a friendly reminder: to keep things running smoothly, please avoid opening multiple tickets for the same issue. It can get a bit chaotic on my end, like a squirrel with too many acorns! 🐿️

Group Coaching Membership

Hello to all my fabulous members! 🌟 I want to take a moment to remind you that being part of this membership comes with flexibility. If you ever feel like it's time to part ways, you can cancel anytime—no hard feelings! Life changes, and I totally understand that.

Just a quick note on what happens when you decide to cancel: if you do so before the next billing cycle, your group coaching membership will be prorated. This means you’ll only pay for what you’ve used up until that point. However, keep in mind that your access to all the amazing content will be lost immediately upon cancellation. 🚫✨

This way, you won’t be charged for another cycle, but you also won’t have access to the group coaching membership resources after you hit that cancel button.

If you find yourself with any questions about your group coaching membership or the cancellation process, don’t hesitate to reach out! I'm here to make everything as clear and easy as possible for you.

Your journey is important to me, and I want to ensure you're making the best decision that aligns with your needs! 😊💖

Work For Hire and One-on-One Services

For those of you engaging in my work-for-hire services, I want to emphasize the importance of reviewing the contract associated with your project.

Each project is unique, and the contract will provide detailed information tailored specifically to your needs and objectives. 🌟 It outlines the scope of work, deliverables, timelines, and everything you can expect from our collaboration. This document serves as our roadmap, ensuring we're both on the same page as we journey together.

I understand that contracts can sometimes seem overwhelming, but take it one step at a time! I encourage you to read through each section carefully. If anything seems unclear or raises questions, please contact me for clarification. Your understanding and comfort with the contract are crucial, and I'm here to help make the process as seamless as possible.

Communication is key, and I want you to feel confident moving forward.

To facilitate smooth communication throughout the project, I also utilize a client portal where you can view all correspondence related to your project. This centralized hub will keep everything organized, allowing you to easily track updates, share feedback, and access important documents anytime. 💻

By leveraging the client portal, we can ensure that all our discussions and materials are readily available, making our collaboration even more effective and transparent.

Ultimately, our goal is to create a productive partnership that drives success for your project.

.🎯 I’m excited about the opportunity to collaborate with you and am committed to delivering the best possible results.

Let’s make this an enjoyable and rewarding experience! 🤝